Service Coordinator
Position Overview
Glaston America, Inc. is actively looking for a Service Coordinator to assist Service Managers with daily administrative tasks related to service business in the glass industry.
Specific responsibilities
- Ensure completion of and file all technician reports, logs, expense reports and other records needed to close out and invoice service work
- Input time sheets for service staff into SAP; ensure proper cost collection on jobs
- Process all aspects of customer billing for service work in SAP
- Ensure SAP service jobs are closed out in a timely manner
- Lead scheduling efforts in coordination with Service Managers
- Key User for SAP and SalesForce for service department; document all SAP/SalesForce service processes and assist others
- Backup for office IT support
- Assign SAP job numbers and ensure SAP, SalesForce and Concur align
- Customer Credits
- Monthly reporting
- Team
- Administration
- Locations
- Cherry Hill, USA
- Remote status
- Hybrid Remote
Cherry Hill, USA
There are many reasons why working at Glaston may be right for you. Here are just a few:
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Grow with us.
We continuously aim at bringing new technology solutions and innovations to the glass processing market. You have the opportunity to work together with the best experts in the field. We focus on a high level of know-how and enable you to develop an inspiring career path with us.
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Seeing it through
is one of our values. It can be seen in everything we do as trust and respect for one another. We invest in your wellbeing and development opportunities. We take our work seriously but give you flexibility and a relaxed atmosphere to do your job.
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Best customer experience
For us, creating the best possible customer experience is what our work is all about. We have a passion for high-quality glass performance – and this can be seen in all we do. We’re proud to help glass processors reach their goals by supporting them with the most modern technology.
Our commitment. Your success.
We’re in the business of creating the finest glass production manufacturing technology with passion and pride.
About Glaston
We are a leading provider of glass processing technologies and services, responding globally to glass processing requirements within the architectural, automotive, solar energy equipment and display industries.
Service Coordinator
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